Ayuda en Amazon

[Miguel]

Disculpen la ignorancia... ahora me llego esto:

Thanks for writing to us at Amazon.com.

I am sorry that you have not yet received your order. I see that the
order summary in Your Account estimated it would be delivered by July
1, 2003; since that time has passed, it does appear that this package
has been lost. Please accept our sincere apologies for this
inconvenience.

Please note that Deutsche Post carries shipments to the destination
country, but the final delivery is handled by your local postal
service. Therefore, you may want to check with your local post
office to confirm that the package is indeed lost. Please note,
however, that these shipments do not have tracking numbers.

We do want to make sure you receive the items you ordered. Before we
can proceed, we will need you to visit the following link to confirm
the shipping address for this order, in case that's what went wrong
with the missing shipment

http://www.amazon.com/contact-us

The shipping address we have for this order is:

Miguel ......

Cuernavaca, Morelos
Mexico

Please be aware that because your original shipment never passed
through customs, a replacement shipment may be subject to the taxes
and duties of your country. Any customs or import duties owed on the
value of the original shipment will be levied once the package
reaches the destination country. Customs policies vary widely from
country to country; you may want to contact your local customs office
for further information.

Thank you for shopping at Amazon.com.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/resolved-yes?comm_id=ytdf4510
If not, click here:
http://www.amazon.com/resolved-no?comm_id=ytdf4510



Best regards,

Rachel A.
Amazon.com Customer Service
http://www.amazon.com
==============================
Check your order and more: http://www.amazon.com/your-account


ref_id:XXXXXXXXXX

¿Ahora qué procede????

¿qué hago?